Welcome to the Roku Community, @Laura711!
Thanks for informing us about this. We'd like to share further information about this.
It seems like this could be a subscription issue. The Paramount Plus app offers premium subscriptions that are ad-free. Do you have an active subscription to this app? If so, does your subsection come with ad-free?
If your Paramount Plus subscription is billed via Roku, you can check this on the website. After logging into your Roku account, go to My Subscriptions, and it's under Active Subscriptions.
We'll be looking forward to your update so we can have a closer look.
Best regards,
Carly
Carly Y.
Roku Community Moderator
