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Sillyness
Reel Rookie

Paramount+ Showtime merged and Roku billed, but cannot get showtime

Paramount+ and Showtime merged and price went up and Roku collected increase. However I do not have access to Showtime programming 

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3 REPLIES 3
RokuArvyS
Retired Moderator

Re: Paramount+ Showtime merged and Roku billed, but cannot get showtime

Hi @Sillyness

Welcome to the Roku Community! 

We understand your concern that you can't access your Paramount+. Help is here.
We'd like to know if you subscribed through Roku Pay for your Paramount+ subscription. If so, how are you trying to access Showtime, is it through The Roku Channel or to a standalone app on your Roku streaming device?
With detailed information, we will be there to assist you.

Regards,
Arvy

Marc
Roku Community Moderator
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bentcorp2
Newbie

Re: Paramount+ Showtime merged and Roku billed, but cannot get showtime

I added the channel on my TV. I access Paramount + but cannot access Showtime.

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RokuJechealR
Community Moderator
Community Moderator

Re: Paramount+ Showtime merged and Roku billed, but cannot get showtime

Hi @bentcorp2,

Welcome to the Roku Community!

Can you please provide us with more specific information about the issue you are experiencing? Are you getting an error code or message? Are you subscribed through Roku Pay for your Paramount+ subscription?

With detailed information, we will be there to assist you further.

All the best,

Chel

Jecheal R.
Roku Community Moderator
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