Channels & viewing

[sunrup]

Hello,

I have an issue with Paramount Plus not playing at all on my Roku Express. I have even tried a factory reset and it has not helped.

The paramount plus works without an issue on a browser. Please help!

[cross85]

Still not working with the last update

[edrojo]

I have the same problem, I have tried every given given solution without any success. Thanks 

[sunrup]

I have given up, canceling the paramount subscription, just can't watch it. not sure what else to do.

[jspilde]

Have you tried the Amazon Paramount+ channel? That sometimes worked for me, but not always. For a while, I had to cast my mobile device to. Chromecast. P+ just started working one day. You can try things and maybe you get lucky, but nothing worked for me. I think it's often a P+ server side issue.

[LarryStap]

I am having the same issue with both Paramount Plus and Britbox. Is there a resolution?

[RokuKariza-D]

Hi @LarryStap

Thanks for reaching out here in the Community!

Could you tell us specifically about the issue you're experiencing? How are you accessing both of the affected channels? Is it through The Roku Channel or the standalone app accessible directly from your home screen?

Please let us know. We'd like to know more about how we can help.

All the best,
Kariza

[sunrup]

Sorry about this, but gave up on Roku express. It's now boxed with the rest of the old electronic junk at home. 

Switched to the Sony TV and the Paramount Plus app on the TV works fine. It is an issue with Roku. 

[edrojo]

Hi. I have found the cause of this problem. If you have an American Paramount + account you should download the channel from USA roku account. I have Mexican Paramount + account and tried to make it work with US version of Paramount + and had the same results as you. I sign up an Mexican Roku account, download the Paramount channel from there and voila!  It worked. I hope this can help another people with the same issue

[Tg22]

I am have the same problem paramount plus is not working on my roku please help