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Flyboy177
Newbie

Installing Peacock app while in Canada on a Canadian registered ROKU

How can I install the Peacock app while in Canada?  It doesn’t show up in the search.  Or do I have to be in the US first before it will show up in the search, and if so, do I have to re-register the device in the US first?  Using a VPN location in the US while in Canada certainly doesn’t help.  

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2 REPLIES 2
RokuKarla
Retired Moderator

Re: Installing Peacock app while in Canada on a Canadian registered ROKU

Hello @Flyboy177

Thanks for posting here in the Community.

Channel availability on the Roku platform is determined by each channel provider themselves. Channels are only available in the locations where they choose to publish their channel (app). We don't currently market or sell devices directly in your region, so many channels/services may not currently be available. However, others such as YouTube and Netflix work in many locations.

For more information, you'd want to contact any specific channel/service provider to inquire further about whether they offer their channel/service on the Roku platform in your region. We appreciate your contact, and we are always looking to expand our presence.

You can reach Peacock support here.


Regards,
Karla

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makaiguy
Community Streaming Expert

Re: Installing Peacock app while in Canada on a Canadian registered ROKU

Source: https://www.peacocktv.com/help/article/where-is-peacock-available, September21, 2023:

"Peacock is currently available to stream within the United States and certain U.S. territories (American Samoa, Guam, Northern Marian Islands, Puerto Rico and the U.S. Virgin Islands)."

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
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Ultra 4800 | Streaming Stick 4K+ 3821 | TCL Roku TV 43S245/C107X
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