Thanks for the follow-up, @Schuck5.
If your subscription is directly from the Paramount Plus and Max apps, it is highly recommended that you contact the channel provider directly for further assistance and clarifications.
Please be also informed that they manage and maintain their app on the Roku streaming platform. You may reach them here:
I hope you find this information helpful.
Best regards,
Carly
Carly Y.
Roku Community Moderator
