Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
You are welcome! I had the cheap plan and they talked me into the $9.99 plan but for 2 months the video did not match the lips! I got sick and tired of it, they gave me 50 ways to correct it but NOTHING worked! Now I have 55,000 movies in the cheap one! 🙂
I switched from CBS AllAccess to Paramount at the start and the voices did not sync until I uninstalled and then reinstalled the Paramount app. I think it's ok now, but with no help from Paramount at all!
I switched to the cheap plan and the "commercials" are like so few! Oftentimes it just plays or one sometimes two commercials (and I mean SHORT commercials) and the show is back on. Many times you get up to get a drink and ooops the show is back on! Save your money! Go with the cheaper plan!
I uninstalled the app on both Rokus, 3 and Stick, restarted both and it appeared to 'fix' the 3 (didn't try the Stick before bedtime). Two days later they were both out of sync again! I cancelled the app but restarted because my subscription goes to Aug. 14 and I was hoping someone would find an answer. Morning shows like Let's Make a Deal, Price Is Right, some soap opera are all fine . But even the supposed LIVE local news at noon is out of sync! Not happy! 😞
Save yourself the endless grief! Go with the cheaper plan and ALL those shows are recorded for you to view that evening. It's not LIVE anymore but what's the point! It never works LIVE trying to watch CBS Live. I am very happy now. I pay $4.99 and many movies and shows are there for me! 🙂
Yup, here we are in September 2021 and I have never got the audio synced with live tv. Like everyone else on this thread, the sync gets worse and then the channel reboots. It is obviously a paramount plus problem. I guess it's time to quit. I'm wondering if others have the same problem who aren't on Roku.