Channels & viewing

Are your Roku channels not working? Find troubleshooting tips for adding/removing channels, logging in, authentication, activation, playback issues, and more.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
LaDees61
Newbie

Paid My Subscription at Roku

Jump to solution

I've paid my Hulu subscription through Roku and Hulu is still not working!

Labels (1)
0 Kudos
1 Solution

Accepted Solutions
RokuJanadeeK
Community Moderator
Community Moderator

Re: Paid My Subscription at Roku

Jump to solution

Hi @LaDees61,

Thank you for reporting this issue to the Roku Community!

We understand that you are unable to stream the Hulu channel. We're happy to help.

We would recommend the basic troubleshooting sequence below:

  1. Remove the channel: navigate to your Home screen, move to the right, highlight the app, press Star*, then select Remove channel
  2. Perform a system reboot: navigate to your Home, select Settings > System > Power (skip if unavailable) > System restart
  3. Re-install the channel: navigate to your Home, scroll and select Store, look for the app, then press Add channel
If the issue persists, we highly suggest that you contact Hulu Support, as they may be able to assist you with the app's functionality.

We hope this helps. Let us know if you have further inquiries.

All the best,
Janadee
Nadee K.
Roku Community Moderator

View solution in original post

0 Kudos
1 REPLY 1
RokuJanadeeK
Community Moderator
Community Moderator

Re: Paid My Subscription at Roku

Jump to solution

Hi @LaDees61,

Thank you for reporting this issue to the Roku Community!

We understand that you are unable to stream the Hulu channel. We're happy to help.

We would recommend the basic troubleshooting sequence below:

  1. Remove the channel: navigate to your Home screen, move to the right, highlight the app, press Star*, then select Remove channel
  2. Perform a system reboot: navigate to your Home, select Settings > System > Power (skip if unavailable) > System restart
  3. Re-install the channel: navigate to your Home, scroll and select Store, look for the app, then press Add channel
If the issue persists, we highly suggest that you contact Hulu Support, as they may be able to assist you with the app's functionality.

We hope this helps. Let us know if you have further inquiries.

All the best,
Janadee
Nadee K.
Roku Community Moderator
0 Kudos
Need Assistance?
Welcome to the Roku Community! Feel free to search our Community for answers or post your question to get help.

Become a Roku Streaming Expert!

Share your expertise, help fellow streamers, and unlock exclusive rewards as part of the Roku Community. Learn more.