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gonibho1
Newbie

Output to Headphones via IOS app pauses itself on YouTube

My Roku Ultra AND Express 4K will both connect to my iPhone, and in turn my AirPods. I do this a lot early in the morning to watch the news, but not disturb my wife who is still sleeping. But in the last year or so I’ve found that when watching YouTube this way, the video randomly pauses. I try to play again and it has disconnected the headphones.

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RokuCarly
Community Moderator
Community Moderator

Re: Output to Headphones via IOS app pauses itself on YouTube

Welcome to the Roku Community, @gonibho1!

Thanks for letting us know about this. We'd like to take a closer look and determine the cause of experiencing playback issues whenever you are in the YouTube app using Headphones mode (private listening). 

In order to narrow down the cause of this, it would be appreciated if you could provide us with additional details such as follows: 

  • Does the issue only occur when streaming inside the YouTube app?
  • Are all of your Roku devices affected by this?
  • What other apps are affected by this?

We'll be looking forward to your response so we can give you the best resolution possible. 

Best regards,
Carly

Carly Y.
Roku Community Moderator
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