Hi @adriennasdad,
We warmly greet you here in the Roku Community!
Thanks for sharing this with us, and rest assured that we are committed to assisting you. Would you mind telling us more about this so we can have a better grasp of the issue? Additionally, what channel or channels are you having issues with?
The details you provide will guide us in better assisting you.
All the best,
Kash
Takashi O.
Roku Community Moderator