Channels & viewing

[KimW6]

On the ROKU channel and other local stations with ROKU apps every commercial break contains that extremely annoying Panda Express commercial with the "That's my style" song, the all time winner for the most obnoxious music in the universe.   It's pure torture.   ROKU customer service is zero help with the issue.

[RokuCarly]

Hi, @KimW6.

Thanks for reporting this to us. 

Rest assured that we will review this with the team and apologize for any inconvenience this may have caused your streaming. In the meantime, you may manage your ad preferences by following the steps provided below:

1. Press Home on your Roku remote
2. Scroll and select Settings
3. Select Privacy
4. Select Advertising
5. Select Sensitive ad content
6. Select one or more sensitive ad categories
7. Press OK

Hiding specific ads or limiting ads that fall into specific content categories is currently limited to display ads. 

Here's the support article for reference: How to manage ad preferences

We hope you find this information helpful.

Best regards,
Carly