I'd like to add my info to the mix here in hopes it will help find a solution. I'm missing my Rick and Morty!
Model 4802 - Roku Ultra
Software version - 12.0.0 build 4184-C2
Adult Swim version - 44.6 build 2100000011
Problem started a month or two back. Like others, I've deleted and reinstalled the channel multiple times with and without reboots in between with the same issue.
i think it relates to the commercial timing between roku and stations as the commercial is triggered early most of the time and after reloading the commercials run but intermission screen shows and when the programming resumes there is a gap in the plot. somehow everything is out of sync
Same issue with my Roku and I use the adult swim app about 90% of the time and I watch TV so this is a significant issue for me. I hope that they were resolved quickly because it’s obvious that it is not related to any one particular Roku.
It’s been 8 frustrating days doing everything to resolve the issue with Sling not working. Works on laptop and iPad. I have rebooted wifi multiple times, did updates on roku, cleared cache, and did these things in multiple ways trying to get it resolved. What is it going to take?
3 Roku devices:
Model 3810X
Serial: YH0062484132
software version: 12.0.0 build 4184-50
Device ID - C13946484132
Model 3800x
Serial: YF002T715759
software version: 12.0.0 build 4186-55
Device ID - CT37C2715759
Model 4660X
Serial: YJ0034202747
software version: 12.0.0 build 4184-46
Device ID - CK3823202747
Hi @Happycatt4,
Thanks for reaching out to the Roku Community.
Just wanted to update you on the reported issue you had. We're still working on investigating it and will provide you with a more detailed update once we have more information. Thanks for being patient with us! If you have any additional feedback, please don't hesitate to let us know.
Thanks,
Arjiemar
I updated two of my TVs. Both will still not load Sling. However, now the spinning circle is white instead of orange. I also did a factory reset on one of the TVs. No change.
Roku: 11.5.0 build 4312-CH
Sling: 8.76 build 8987
Another Roku owner here, have like 4 devices, but now the channel I use the most doesn't work more than about 15 minutes at a stretch.
Main device:
Model: 3941RW - Roku Express 4K+
Software ver: 12.0.0 build 4184-CR
Hi Community users,
Thanks for the posts regarding the issue you are experiencing with the Sling channel. Please be aware that there was a recent update with the channel and we would advise that you check for a channel update by navigating to the channel and pressing the * button > Check for updates.
If after checking for a channel update you are still seeing an issue occur with the Sling channel, can you please provide us with:
Once we have this information, we will pass it along to the appropriate Roku team to work with the channel partner to help resolve the issue.
We look forward to hearing your responses.
Thanks,
Danny
My issue has been with the Adult Swim channel, I don't use the Sling channel or have it installed.
For Adult Swim, the Version is 45.4 and the Build is 2100000024
Tracker ID after freeze: 44-238-716
Rest of the report tracker info:
Model: 3941RW - Roku Express 4K+
Software vers: 12.0.0 - build 4184-CR
GC version: 9.3.516
Timestamp: 2023-06-15T18:36:19Z
After updating the Adult Swim app, this is the information I get after the freeze:
Adult Swim - Version is 45.4 - Build 2100000024
Model: 4802X - Roku Ultra
Software version: 12.0.0 - Build 4184-C2
GC Version: 9.3.516
Timestamp: 2023-06-16T22:59:01Z
Issue ID 6F-240-419