Channels & viewing

[arm20scg]

We have sound for every other show except Murdoch Mysteries, which is one of our favorites. What should we do?

[RokuJohnB · Accepted solution]

Welcome @arm20scg!

Thanks for raising this concern directly to us.

You may need to restart your Roku device if you are having issues with streaming content or opening apps.

1. Press the Home button on your Roku remote.
2. Scroll and select Settings.
3. Select System.
4. Select Power. If you do not see a Power submenu, skip to the next step
5. Select System restart.

Let us know how it works, and we'll continue to assist you further.

Best,
The Roku Community Team

[4259]

Did not work

[RokuJohnB]

Hey @4259,

We value the troubleshooting steps you have made.

Do you have any other device/s connected to your TV? (e.g. speakers and another sound system)

Please try to update the channel by highlighting the channel tile, pressing the star button on your Roku remote, and selecting Check for updates.

Let us know how it works.

Regards,
The Roku Community Team