Hi, @Pflood33 @Ohokimnotsorry
Thanks for the post regarding the issue with the Netflix app.
Our team would like to gather specific details so this can be reviewed and investigated. Could you please provide us with the information below:
- Roku device model, serial number, device ID, and OS version. (this can all be found in Settings > System > About)
- Tracker ID (when you see this issue occur, press the Home button 5 times, followed by the Back button 5 times, and provide us with this ID)
- Channel build version (This can be found by selecting the channel on the Home screen and pressing the * button).
- Error code and message.
- Photo referring to the issue.
We anticipate your response so this can be worked on thoroughly.
Best wishes,
Kash
Takashi O.
Roku Community Moderator
