Channels & viewing

[Vz71]

I don't know what movie it is, but it is not Nefarious. 

When I go to watch Nefarious,  a different movie streams.

What is really odd is that the title screen and description are right, just the streaming content is wrong.

Anyone else notice this?

How can we get this corrected?

[renojim]

Someone else mentioned Nefarious along with another movie:
https://community.roku.com/t5/Channels-viewing/NEFARIOUS-When-a-stranger-calls/td-p/901331/jump-to/f...

Assuming you're speaking of The Roku Channel (it's always necessary to say what channel/app you're using), it looks like it's playing the 2019 movie by the same name and not the 2023 movie advertised.  It's amazing how many "Nefarious" movies there are if you search.

Someone like @RokuTakashi may want to look into it and Roku really needs a method to report these things other than hoping someone at Roku sees a post here.

[Vz71]

Yes, I am referring to the roku channel. 

The title page and description indicate the 2023 movie and the actual stream content is something different. 

[Cubikool]

Yes it's the wrong movie, it advertises 2023 but plays the 2019 completely different

[mattdt]

Found the same issue last night thinking I was going to be watching the 2023 film by the same title. Nope. Clearly, it's a horrible British blood bath slasher film from 2019! (No wonder it was free.) Hopefully, if enough comment on it Roku will notice and correct this issue. My old Dish Network show guide often did the same thing, especially with movies. Would list as such and such with correct release dates, etc. but no way was the correct film. I believe they use some 3rd party guide system to get their listings based on titles which obviously needs a little help. Note to film makers: Don't title your film the same as previous titles.

[RokuCarly · Accepted solution]

Hi @mattdt,

Welcome, and thank you for posting here at the Roku Community!

Thanks for bringing this to our attention. Please be aware that the appropriate Roku team has already been informed about this occurring issue and is currently working to fix this issue as soon as possible. Once more information is available, we will make sure to update this thread. In the meantime, we ask for your patience and understanding as we work through this matter. 

Feel free to contact us again if there's anything else you'd want us to address and we'd be more than willing to listen and take immediate action as your satisfaction is essential to us. 

Kind regards,
Carly

[mattdt]

Thanks so much! Very much appreciated.