IF YOU SEE "MANAGE SUBSCRIPTION" INSTEAD OF "REMOVE CHANNEL":
A channel whose subscription was made THROUGH ROKU can not be removed via the Roku onscreen user interface while the subscription is active. The "Manage subscription" option will allow you to prevent any additional payments and keep the app from auto-renewing when the current pre-paid subscription runs out, but until then the subscription remains active. The "Remove channel" option will return when the subscription period expires.
As a work around, for immediate channel removal you can use the official Roku remote app on an Android/iOS phone/tablet. Once removed you can than re-install the channel, if desired, in the hope that a clean installation will cure whatever problem you are having. This will only remove the channel app from your Roku account; it will NOT cancel the paid subscription.
• At the bottom of the first screen, click "Devices", and if necessary connect to one of your Roku devices.
• In your connected device click on "Apps on Roku".
• Click AND HOLD the channel you wish to remove (a quick click will bring up the remote controls instead).
• Click on "Remove" and confirm.
Roku Community Streaming Expert
I am not a Roku employee, only a user like you. Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
If this post solves your problem please help others find this answer by clicking "Accept as Solution.".
Ultra 4800 | Streaming Stick 4K+ 3821 | TCL Roku TV 43S245/C107X
