Hi @base957,
We appreciate you letting us know about this here in the Roku Community!
We understand you are having problems accessing the NFL app. We regret hearing all about this. Allow us to look further into this issue, but we need more details. Please provide us with the following information:
- Roku device model, serial number, device ID, and software OS/version (these can all be found in Settings > System > About).
- What channel and what version or build is it? (This can be found by selecting the channel on the Home screen and pressing the * button.)
- Tracker ID when this issue occurs (when you see this issue, press the Home button five times, followed by the Back button five times, and provide us with this ID).
Once we have this information, we will be able to investigate further.
Best regards,
Eunice
Eunice L.
Roku Community Moderator
