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SaraDfromSC
Channel Surfer

Re: NBCAPP Error Code: Cloudpath ErrorRetransUserMVPDBlacklisted

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@Larryd224 - glad I wasn't the only one with that reaction!

ColinHohman
Reel Rookie

Re: NBCAPP Error Code: Cloudpath ErrorRetransUserMVPDBlacklisted

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@RokuMary-FThis is an NBC Sports App error with what seems to be all Roku's that have updated the app to the February version that caused this issue. The NBC Sports app works just fine on all devices that aren't Roku.

Posting Roku TV specs from everyone with this issue won't help you locate the issue. It's with Regional broadcasts that are for specific regions. Everything else plays fine, but when it tries to authenticate your Cable Service gets the regional programming (i.e White Sox Baseball on NBC Sports Chicago or Phillies Broadcast on NBC Sports Philly) it comes up with this error.

 

The thread has very clearly located the exact type of programs and users that are getting this error.

Amyw717
Streaming Star

Re: NBCAPP Error Code: Cloudpath ErrorRetransUserMVPDBlacklisted

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@afmarsh  If you click on @RokuMary-F ’s hyperlink you can scroll down and send a private message. I plan to do that tonight with the info she wants. Wanted to post that as an option for others.

afmarsh
Streaming Star

Re: NBCAPP Error Code: Cloudpath ErrorRetransUserMVPDBlacklisted

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Thanks. I will too. Even though it doesn't really matter.

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martienicolardi
Streaming Star

Re: NBCAPP Error Code: Cloudpath ErrorRetransUserMVPDBlacklisted

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16806476262575464049797206441520.jpg

This is on all our Roku tvs. I'm sure other folks are having the same error with other providers

 

Larryd224
Roku Guru

Re: NBCAPP Error Code: Cloudpath ErrorRetransUserMVPDBlacklisted

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Yep....that's all we get when try to log on to a live event in the Philadelphia Sports region...No Phillies...No Sixers..No Flyers.

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Larryd224
Roku Guru

Re: NBCAPP Error Code: Cloudpath ErrorRetransUserMVPDBlacklisted

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20230320_130220.jpg

 

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PBGator
Reel Rookie

Re: NBCAPP Error Code: Cloudpath ErrorRetransUserMVPDBlacklisted

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Same problem (trying to watch Phillies).

martienicolardi
Streaming Star

Re: NBCAPP Error Code: Cloudpath ErrorRetransUserMVPDBlacklisted

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Had to use the Amazon fire stick to see the Phillies 

domd
Streaming Star

Re: NBCAPP Error Code: Cloudpath ErrorRetransUserMVPDBlacklisted

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@RokuMary-F ,

I sent you a private/direct message with the info you requested. 

thank you

 

 

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