We appreciate your first post here in the Roku Community, @Buckhunter!
Rest assured that we'll help you find the best resolution for your streaming issues within The Roku Channel.
Before we proceed, have you tried the troubleshooting steps of:
- Remove the channel: navigate to your Home screen, move to the right, highlight the app, press Star*, then select Remove channel
- Perform a system reboot: navigate to your Home, select Settings > System > Power (skip if unavailable) > System restart
- Re-install the channel: navigate to your Home, scroll and select Store, look for the app, then press Add channel
If so and the issue persists, kindly provide us with the following details requested above post as well as a Tracker ID (when you see this issue occur, press the Home button 5 times, followed by the Back button 5 times, and provide us with this ID).
Your update is highly anticipated.
Best regards,
Carly
Carly Y.
Roku Community Moderator
