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Jgax_ms
Newbie

Low volume on certain Roku channels high volume on commercials blast

Some Roku stream channels have a high volume and a low volume. 

Channels that have low volume Will blast you with high volume commercials 

 

Channels that have high volume you cannot hear commercials 

 

There needs to be some transparency on the streaming channels because some people have home stereo audio systems and cannot stand the blunt with of a super high volume from a low volume channel when the commercial comes in completely blasts the stereo system which will cause some technical issues with speakers and tuner it may cause amplifier chips to blow 

I tried to find a way to contact Roku support about streaming channel issues could not find any topics about it

 

5 REPLIES 5
AvsGunnar
Community Streaming Expert

Re: Low volume on certain Roku channels high volume on commercials blast

@Jgax_ms 

Have you tried using the different Volume Modes to see if that helps level out the audio?

While playing content, press the asterick (*) button on your Roku Remote and under Volume Mode, see if Leveling or Night gives you some better results.

https://support.roku.com/article/226802507

Roku Community Streaming Expert
Just another Roku user... I am not a Roku employee.
Insignia RokuTV, Ultra 4660, 4802, 4850, Premiere+ 3921, Express 4k+ 3941, Streambar 9102

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StevenCee
Roku Guru

Re: Low volume on certain Roku channels high volume on commercials blast

@AvsGunnar  I wish I had the leveling or night options, but my Roku TV doesn't have them. The imbalance in volume from channel to channel, show to commercials, etc, is maddening... Even my 20 year-old iPods have a sound equalization feature....

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AvsGunnar
Community Streaming Expert

Re: Low volume on certain Roku channels high volume on commercials blast

@StevenCee 

Instead of the Volume Modes, some RokuTVs have "Sound Modes". These vary between manufacturers but may have Standard, Dialogue, Movie, Music, and Night modes.

I know my Insignia RokuTV (when I used it), I had to really crank up the volume for some shows/channels and really turn it down when I switched to others.   

I really do prefer the Roku streaming players over the RokuTV (at least in my experience).  My TV allows me to set/fine tune audio preferences that allows it to work with the attached Roku devices. (I then just use the Leveling Mode on the Roku).

Personally, I have little doubt that I will ever purchase/use another RokuTV.

Roku Community Streaming Expert
Just another Roku user... I am not a Roku employee.
Insignia RokuTV, Ultra 4660, 4802, 4850, Premiere+ 3921, Express 4k+ 3941, Streambar 9102

JWS9518
Binge Watcher

Re: Low volume on certain Roku channels high volume on commercials blast

You would think there would be some consistency in how Roku branded devices handle things.  I get some variation with OS's but it should be similar across the board.

StevenCee
Roku Guru

Re: Low volume on certain Roku channels high volume on commercials blast

@AvsGunnar    Thanks, I've checked all the different sound modes available on my TCL (it's so hard to not write TLC, esp. living in Atlanta), and there's nothing related to normalization, limiting, or leveling, etc., unfortunately. And this wouldn't be as big an issue, if the problem was channels being too loud, but worse, especially with all my OTA stations, is I can't get them to play loud enough, especially during music performances... I guess I'll have to hook up my speakers & amp to the TV, if I'm ever going to have the levels high enough.

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