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lakbak12
Reel Rookie
‎04-12-2023 06:23 PM

Low power message while using power adapter

We have a Streaming stick that has always used a Roku power adapter.  We keep getting the How to fix 'insufficient power' or 'low power' warning.  Please advise!

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RokuNimfa-C
Retired Moderator
‎04-12-2023 07:54 PM

Re: Low power message while using power adapter

Hi @lakbak12, 

Welcome to the Roku Community. 

Thanks for letting us know about the behavior you're seeing with your Roku Streaming Stick device. May we ask if you are using the USB cable that came with your Roku streaming player? Connecting your streaming player to a different USB port on your TV may resolve the issue.

Please let us know how it goes. 


Regards,
Nimfa

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