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Mrwolf
Newbie

Overheating message on only one site

Roku overheating message appears when streaming on Crave.  No other site has this issue.  Any thoughts  ?

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1 REPLY 1
RokuJharra-Q
Community Moderator
Community Moderator

Re: Overheating message on only one site

Hi @Mrwolf, Welcome to the Roku Community!

Thank you for bringing your Roku device's overheating issue to our attention. We are here to help!

To assist you further, could you please let us know which Roku device you are using, when the issue occurs, and the current OS version of your Roku device? (You can find this in Settings > System > About.)

In the meantime, we suggest trying a different app to see if the problem continues. You might also consider uninstalling and reinstalling the Crave app, ensuring it’s updated to the latest version.

Furthermore, please check out our support article on: What to do if the red light is on or you see a “Your device is overheating” message

Thank you for your cooperation, and we look forward to resolving this issue together.

Cheers,
Jharra

Jharra Q.
Roku Community Moderator
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