Hi @barnaclesailor
Thanks for reaching out here in the Community.
We'd like to gather more information about the issue you're running into. A few questions here to better understand what you're experiencing:
- Is there any error message when trying to connect?
- May we know whether Roku is detecting the network?
- Have you tried moving the device closer to your router to see if you can get connected?
We recommend checking out our Support page for troubleshooting issues here: How to connect your Roku® streaming device to the internet using Wi-Fi® or Ethernet
Keep us posted so we can better help you further.
Regards,
Karla
