Channels & viewing

Are your Roku channels not working? Find troubleshooting tips for adding/removing channels, logging in, authentication, activation, playback issues, and more.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
jonahmiles
Newbie

It keeps going back to the Home Screen when watching something

I’ll be watching something and it throws me back to the Home Screen.

0 Kudos
1 REPLY 1
RokuJohnB
Community Moderator
Community Moderator

Re: It keeps going back to the Home Screen when watching something

Hi @jonahmiles,

Greetings from the Roku Community!

We want to investigate further this issue that you're experiencing. Can you please provide the following information below?

  • May we know what Roku device you are using right now? (Roku Express, Roku streaming stick, Roku Ultra, Roku streambar, Roku TV-Specify)
  • How far is your Roku device or TV from your network router?
  • Is this happening on all contents and channels, or is it isolated? (Specify)

With detailed information, we will be able to assist you further.

Thanks,

John

John
Roku Community Moderator
0 Kudos
Need Assistance?
Welcome to the Roku Community! Feel free to search our Community for answers or post your question to get help.

Become a Roku Streaming Expert!

Share your expertise, help fellow streamers, and unlock exclusive rewards as part of the Roku Community. Learn more.