Channels & viewing

[CAz1A]

There is a banner streaming at top of screen says it is gathering information about how we use the device

What is this banner all about?  Is my TV / roku/sling spying on us?

[renojim]

Does your TV have its own connection to the Internet?  Any chance you can post a picture?

[davidjazz]

Do you have a Samsung TV?  If so, I believe that the message is coming from Samsung, not Roku. This just started happening recently on my TV, over whatever I was watching via Roku.

Google "annoying message on Samsung" and you will find hundreds of messages in many forums complaining of this. They want you to agree to a series of
"privacy" terms, but no way to opt in or more importantly, opt out.

[RokuTakashi]

Hi, @CAz1A 

Welcome to the Roku Community.

Thank you for bringing this to our attention, and our team would like to review this one.

Can you please send us a picture of the banner on your screen? Also, have you tried restarting your Roku device from Settings > System > Power > System Restart?

Keep us posted.

Thanks,
The Roku Community Team.