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lissjo16
Newbie
a month ago

ION Mystery Channel Stuck on Commercial Loop

The ION Mystery channel on my live Roku TV app has been stuck playing the same commercial loop for an hour. It is no longer streaming the actual show. Other channels are working without error. 

Update: finally resolved! 

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RokuCarly
Community Moderator
Community Moderator
a month ago

Re: ION Mystery Channel Stuck on Commercial Loop

Welcome to the Roku Community, @lissjo16!

Thanks for letting us know about this and for keeping us updated. We're glad to hear that it has been resolved already. 

For future reference, you may reboot your affected Roku device under Settings > System > Power (skip if unavailable) > System reboot to refresh its system. Furthermore, you may also visit our support article for instances like this: How to resolve a channel playback issue

Feel free to reach out anytime you need help or create a new post for a different concern. Once again, we hope you continue to have a Happy Streaming! 💜

Best regards,
Carly

Carly Y.
Roku Community Moderator
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