Channels & viewing

Are your Roku channels not working? Find troubleshooting tips for adding/removing channels, logging in, authentication, activation, playback issues, and more.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Mbiddy66
Newbie

I don't get the roku search option on the roku main screen

Jump to solution

I’ve had my Roku for years I live in Canada and all of a sudden I turn it on and all I have is home and settings nothing else no search no nothing what happened 

0 Kudos
1 Solution

Accepted Solutions
RokuCarly
Community Moderator
Community Moderator

Re: I don't get the roku search option on the roku main screen

Jump to solution

We're grateful to have you here in the Roku Community, @Mbiddy66!

Thanks for bringing this to our attention. Worry no more, as we would be happy to find you the best resolution possible. 

As we checked, you have multiple Roku players linked to your account; is this happening to all of them? Also, may we know what troubleshooting steps you have taken so far?

If you can still navigate your Home screen, we highly suggest rebooting your device's system under Settings > System > System restart. However, if you can't, unplug your TV and device for about 60 seconds and then replug it to see if it will make any difference. 

Furthermore, a photo of the occurring issue would be best for us to assess your concern better.

We'll be looking forward to your update!

Best regards,
Carly

Carly Y.
Roku Community Moderator

View solution in original post

0 Kudos
1 REPLY 1
RokuCarly
Community Moderator
Community Moderator

Re: I don't get the roku search option on the roku main screen

Jump to solution

We're grateful to have you here in the Roku Community, @Mbiddy66!

Thanks for bringing this to our attention. Worry no more, as we would be happy to find you the best resolution possible. 

As we checked, you have multiple Roku players linked to your account; is this happening to all of them? Also, may we know what troubleshooting steps you have taken so far?

If you can still navigate your Home screen, we highly suggest rebooting your device's system under Settings > System > System restart. However, if you can't, unplug your TV and device for about 60 seconds and then replug it to see if it will make any difference. 

Furthermore, a photo of the occurring issue would be best for us to assess your concern better.

We'll be looking forward to your update!

Best regards,
Carly

Carly Y.
Roku Community Moderator
0 Kudos
Need Assistance?
Welcome to the Roku Community! Feel free to search our Community for answers or post your question to get help.

Become a Roku Streaming Expert!

Share your expertise, help fellow streamers, and unlock exclusive rewards as part of the Roku Community. Learn more.