Welcome, @cannon1975.
We're grateful to have you here in the Roku Community!
Thanks for letting us know about this. We'd like to suggest some steps you could try to troubleshoot your affected Roku device.
If your subscription is billed directly from the Hulu app, kindly follow the steps precisely below:
- Remove the channel: navigate to your Home screen, move to the right, highlight the app, press Star*, then select Remove channel
- Perform a system reboot: navigate to your Home, select Settings > System > Power (skip if unavailable) > System restart
- Re-install the channel: navigate to your Home, scroll and select Store, look for the app, then press Add channel
Here's our support article for reference: How to resolve a channel playback issue
If your subscription is billed via your Roku account, kindly try to reboot your device to see if this helps.
Keep us posted on how it goes!
Best regards,
Carly
Carly Y.
Roku Community Moderator
