This problem just started today. When I go to Hulu then navigate to the "Continue watching" group, as soon as it lands on the first show in that row, it takes me back to the Roku home screen. However, if I go to the search screen, I can search for the program, and it takes me to the series page and I can continue watching the shows. I have tried multiple channels and the only one affected is Hulu. I have updated the app, then removed and re-added it back with the same results. I haven't tried remove, restart, read yet, but I doubt I will have any different results than the others who have tried.
I am not seeing this here with my Hulu (don't have Hulu Live TV). Hulu version 6.61 build 0. This is on a Streaming Stick 4K+ (3821) and Streaming Stick+ (3810).
It may be that the problem has been corrected in a Hulu channel app update, or it may possibly affect some Roku models and not others.
If you are still having this problem, make sure you have the latest version installed via:
Restart your Roku (IMPORTANT, don't skip)
If the problem persists, providing the following information can help pin the problem down:
Is this the Hulu app or is it Hulu with Live TV?
What is the Hulu version number? (Highlight Hulu tile in your channel grid and press the * key on your Roku remote).
What Roku model and model number are you using? (Settings / System / About)
What Roku operating software version are you running? (Also Settings / System /About)
Roku Community Streaming Expert I am not a Roku employee, only a user like you. Please, no support questions via private message -- post them publicly to the Community where others may benefit as well. If this post solves your problem please help others find this answer by clicking "Accept as Solution.".
Streaming Stick 4K+ 3821 | Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X
Can you please provide us with the following information:
-Roku device model, serial number, device ID, and software OS/version (these can all be found in Settings > System > About) -does this issue occur on a specific channel? if so, what channel and what version/build is the channel (this can be found be selecting the channel on the Home screen and pressing the * button) -tracker ID when this issue occurs (when you see this issue occur, press the Home button 5 times, followed by the Back button 5 times and provide us with this ID) -steps to reproduce the issue you are seeing
Once we have this information, we will be able to pass it along to the appropriate Roku team to investigate further.
The problem was resolved on its own yesterday. The only thing I did was watch Masterchef and AGT through “keep watching” then when I tried to scroll down again it’s already resolved. Thank you. Will observe if it will happen again or not. 🙏