Roku Community

SandySue113 · ‎07-03-2024

What sounds like an A.I. generated voice (Alexa?) is so intrusive and annoying that it constantly forces us to mute it while we are trying to scroll through Roku services. This is, apparently, not a Telecom issue, but a Roku issue and we are desperate to mute this persistent, low level, annoying voice. Anyone with any ideas?

makaiguy · ‎07-03-2024

To deactivate the four-* trigger shortcut altogether use menu path Settings > Accessibility > Shortcut (in the Screen Reader section) > Disabled

Roku Community Streaming Expert
I am not a Roku employee, only a user like you. Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
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Ultra 4850 | Ultra 4800 | Streaming Stick 4K+ 3821 | TCL Roku TV 43S245/C107X

View solution in original post

Strega2 · ‎07-03-2024

Try pressing the * key four times quickly:

https://support.roku.com/article/231584647

Banned but back. Because why not?

makaiguy · ‎07-03-2024

To deactivate the four-* trigger shortcut altogether use menu path Settings > Accessibility > Shortcut (in the Screen Reader section) > Disabled

Roku Community Streaming Expert
I am not a Roku employee, only a user like you. Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
If this post solves your problem please help others find this answer by clicking "Accept as Solution.".

Ultra 4850 | Ultra 4800 | Streaming Stick 4K+ 3821 | TCL Roku TV 43S245/C107X

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