Channels & viewing

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glendoe
Newbie

Trying to REMOVE THE PHILO APP

Trying to remove worthless philo app

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makaiguy
Community Streaming Expert

Re: Trying to REMOVE THE FU**ING PHILO APP

@glendoe-

How to remove a channel app:
 
    1. Highlight channel in channel grid.
    2. Press * key on remote.
    3. Click Remove channel.
 
The channel will be removed from ALL devices linked to the same account.
 
    NOTE: If this channel is one for which you have a premium subscription through Roku, there will be a "Manage subscription" option instead of a "Remove channel" option. You can click this and follow the prompts to prevent further payments, but unless Roku changes its setup you will not be able to remove the channel through the Roku interface until the pre-paid subscription period runs out. `
 
While the subscription is in force you can use the official Roku remote app on an Android/iOS phone/tablet to remove the channel from your account.   
     
    At the bottom of the app's Home screen, click "Devices" and connect to one of them if not connected already.   Again on the bottom of the app's home screen, click on the magnifying glass icon and do a search for the channel.  Click AND HOLD on the channel to be presented with options to Launch the channel on your Roku, or to Remove the channel.  (A quick click will instead bring up the remote control functions.)
     
    Now Restart the Roku to remove all traces of this channel from the Roku's memory cache.
     
    This will remove the channel from your Roku account and allow you to reinstall it if you wish in the hope of fixing your current problem, but it will NOT cancel the paid subscription to that channel if there is one.
     
      
 

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
If this post solves your problem please help others find this answer by clicking "Accept as Solution.".

Ultra 4850 | Ultra 4800 | Streaming Stick 4K+ 3821 | TCL Roku TV 43S245/C107X
RokuJharra-Q
Community Moderator
Community Moderator

Re: Trying to REMOVE THE PHILO APP

@glendoe 

Thanks for sharing! Just to add to what @makaiguy said, you can check out our support article for a simple guide on How to delete apps from your Roku streaming device.

If you’ve got any questions or need help, just let us know!

Roku Community Team

Jharra Q.
Roku Community Moderator
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