Channels & viewing

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gadget2
Newbie

Re: Can Not Find Peacock

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So 3700x can't get it but the 3600x can. We have Roku in bedroom and Fire TV in living room. No issues installing on Fire TV. 

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RokuDanny-R
Retired Moderator

Re: Can Not Find Peacock

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@gadget2

Thanks for the post.

The Roku 3700 device is supported by Peacock.

For more information about what devices are supposed by the Peacock channel, visit Peacock's Support page here: https://www.peacocktv.com/help/article/what-devices-and-platforms-are-supported-by-peacock


Thanks,
Danny

Danny R.
Roku Community Moderator
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C_I
Roku Guru

Re: Can Not Find Peacock

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Go to streaming channels, featured, new and updated  or recommended. You should find it there.

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Pbloomer
Newbie

Re: You can now add Peacock to Roku

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How do I add peacock to roku

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RokuDanny-R
Retired Moderator

Re: You can now add Peacock to Roku

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@Pbloomer

Thanks for the inquiry.

For more information about how to add a channel to your Roku device, visit our Support page here: How do I add channels to my Roku® streaming device?


Thanks,
Danny

Danny R.
Roku Community Moderator
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Pamperito
Reel Rookie

Re: You can now add Peacock to Roku

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Hello dear friends, 

 

I got a TCL model 49s405 with Roku TV 7104X, and sadly I can't find Peacock, I have it in my Roku3 so I do not know what am doing wrong...

Can you please help me?

 

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RokuKariza-D
Retired Moderator

Re: You can now add Peacock to Roku

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Hey @Pamperito

Thanks for posting here in the Community!

Could you check if the Roku account linked to your Roku 3 and Roku TV are the same? It can be viewed by navigating to Settings > System > About. If so, we suggest running a manual update on your Roku TV to check if the Peacock channel shows up. To do this, go to Settings > System > System update > Check now

For more information, you can visit this Support link: How do I update the software on my Roku® streaming device?

Please keep us posted.

All the best,
Kariza

Kariza D.
Roku Forum Moderator
Pamperito
Reel Rookie

Re: You can now add Peacock to Roku

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You are correct, by mistake I used another account!

Using the same Roku account that has the channel solves my problem, although it does not explain why I cannot find the channel with the other account I use.

Anyway, thank you so much for your help!

spriggan_d
Newbie

Re: You can now add Peacock to Roku

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been trying to go thru the direct link in order to add the channel but it is not pulling up at all. and I have a Roku Express. i thought Peacock was available on Roku?

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StreamerUser
Roku Guru

Re: You can now add Peacock to Roku

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@spriggan_d wrote:

been trying to go thru the direct link in order to add the channel but it is not pulling up at all. and I have a Roku Express. i thought Peacock was available on Roku?


https://www.peacocktv.com/help/article/what-devices-and-platforms-are-supported-by-peacock

Roku:
Roku 2 (4210X model only)
Roku 3 & 4 (model 4200X or later)
Roku Streaming Stick (model 3600X or later)
Roku Express/Express+ (model 3900X or later)
Roku Premiere/Premiere+ (model 3920X or later)
Roku Ultra/Ultra LT (model 4640X or later) 
Roku TV and Smart Soundbar (model 5000X or later)

If you have a 3700, it isnt supported (contrary to @RokuDanny-R incorrect earlier assertion it is)

Check your model #: Settings/System/About

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