Channels & viewing

[DBDukes]

@OJP 

I am curious about that. Where on the Ultra are you seeing the CBS News app abbreviated that way? The Channel Store and the app should be the same for all Roku devices. Does your remote have a shortcut button for it?

[cim · Accepted solution]

I tried (delete, reboot, restore) twice and it failed. A Factory Reset was successful.

[OJP]

@DBDuckes

your right the app is CBS News and within the app it shows CBSN

[DBDukes]

@cim 

Sorry you had to go through that much trouble. Often that will do the trick. Glad it's now working though.

[DBDukes]

@OJP 

The CBSN feed is actually available within several free streaming services, including Pluto TV and Xumo, as well as paid services, such as Paramount+. If the CBS News app gives issues with the stream, you do have access to alternate sources for that feed.

[steve111]

CBS News is aware of this issue for some Roku units and is working on it.

REPORT THIS ISSUE TO CBS NEWS AT  cbsnewsappfeedback-roku@cbsinteractive.com

Hi  Thank you for reporting this We are aware of an issue that may be impacting some viewers and are actively working on resolving this. We will let you know once we have an update. Thank you for being a CBSN viewer. Regards, Akelia

CBS News Customer Support

[AJthree]

Finally!

I suffered through a FACTORY RESET and Vlad and Anne Marie are back! Live! From the CBS News app!

[joaniken]

Mine is the same, reloaded roku stick, deleted channel and reloaded, still can't get anything live, which I have for years and this last week nothing works

[Mvp220]

Sorry it's cbs news

[dougpw]

Yes, I have been having the same problem for the last few days. In the Channel Store it is called CBS News. I uninstalled and reinstalled it but it still doesn't work.

Somehow the live streaming feature doesn't work on Roku anymore. I guess the app needs an update. Maybe CBS News is unaware of this.