Channels & viewing

Are your Roku channels not working? Find troubleshooting tips for adding/removing channels, logging in, authentication, activation, playback issues, and more.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Flipflap
Reel Rookie

How to disable the LiveTV app from being reinstalled?

Jump to solution

The LiveTV app keeps getting reinstalled every couple of weeks, even though I uninstall it every time. How can I keep this bloatware off my Roku?

And just off topic ranting into the void: Where can we give feedback? It's insane to me the forced changes Roku has made the past year or so. The whole continue watching and other bull going on is enough on the front page of here for me to know it's not just me, and every time this bull**bleep** app gets reinstalled is just another slap in the face to me. I've used Roku for close to 10 years and frankly I'm now shopping around for a different option because the way the company has treated its userbase with all of this forced stuff is not a way I appreciate being treated - and I will not continue supporting a company doing so. I like the product, so I'm hoping they are willing to listen to their customers and stop with all these forced changes that make the user experience worse. What I would give to get the old search back. It was my defacto searching for what was streaming where before, now it's horrendous to use 😕

1 Solution

Accepted Solutions
RokuJechealR
Community Moderator
Community Moderator

Re: How to disable the LiveTV app from being reinstalled?

Jump to solution

Hi @Flipflap,

Thanks for reaching out here in the Roku Community!

To disable the LiveTV app, you can use the steps below:

  1. Press the Home button on your Roku TV remote.
  2. Scroll up or down and select Settings.
  3. Select TV inputs, followed by Live TV.
  4. Select Hide streaming TV channels.
  5. Check the box next to Hide All.

For more information, visit our Support page here.

On the other hand, we appreciate your feedback. Since we do have an update on the system, we are aware that this feature is a built-in feature on Roku devices for new updates. This feature has been an issue for other customers like you, and we apologize for the experience. That's not what we aim for.

We'll take this feedback and raise this concern with the developer team for documentation.

All the best,

Chel

Jecheal R.
Roku Community Moderator

View solution in original post

5 REPLIES 5
RokuJechealR
Community Moderator
Community Moderator

Re: How to disable the LiveTV app from being reinstalled?

Jump to solution

Hi @Flipflap,

Thanks for reaching out here in the Roku Community!

To disable the LiveTV app, you can use the steps below:

  1. Press the Home button on your Roku TV remote.
  2. Scroll up or down and select Settings.
  3. Select TV inputs, followed by Live TV.
  4. Select Hide streaming TV channels.
  5. Check the box next to Hide All.

For more information, visit our Support page here.

On the other hand, we appreciate your feedback. Since we do have an update on the system, we are aware that this feature is a built-in feature on Roku devices for new updates. This feature has been an issue for other customers like you, and we apologize for the experience. That's not what we aim for.

We'll take this feedback and raise this concern with the developer team for documentation.

All the best,

Chel

Jecheal R.
Roku Community Moderator
AabdallH5
Reel Rookie

Re: How to disable the LiveTV app from being reinstalled?

Jump to solution

There is no bidding option?  Please clarify 

0 Kudos
RokuCarly
Community Moderator
Community Moderator

Re: How to disable the LiveTV app from being reinstalled?

Jump to solution

Hi, @AabdallH5!

Thanks for reaching out. We'd be happy to provide further information about this. 

If you want to hide the Live TV category on your Home screen, kindly navigate to your Home screen. Scroll up or down to select Settings > Home Screen > Live TV > Hide

If you have further clarification or are in need of any assistance, kindly respond.

Warm regards,
Carly

Carly Y.
Roku Community Moderator
0 Kudos
Fancyshoes
Newbie

Re: How to disable the LiveTV app from being reinstalled?

Jump to solution

Thanks for the reply’s so far.

There absolutely needs to be an option to lock Live TV under the parental control settings. My kids are smart enough to go into settings and turn it back on.

Roku team, please add this overdue feature, it would be very much appreciated.

0 Kudos
RokuCarly
Community Moderator
Community Moderator

Re: How to disable the LiveTV app from being reinstalled?

Jump to solution

Welcome to the Roku Community, @Fancyshoes!

Thanks for letting us know about it. We'd like to suggest some workaround you could try. 

Whenever you try to disable the parental controls directly from your Roku TV, it will ask for a PIN to modify it. We suggest changing the PIN code associated with your parental control so your children will not be able to access this anymore.

You may check our support article dedicated to this: How to create, change, or remove your Roku PIN

Let us know if you need further help. 

Best regards,
Carly

Carly Y.
Roku Community Moderator
0 Kudos