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Oceanbreezes
Channel Surfer

How do I log out of Prime Video App?

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Help!

 

when I logged into prime I used the QR code and somehow logged into a friends account on my TV. How can I log out? All the posts talk about hitting settings on a “d pad” and I have no such thing. I truly don’t want to watch videos on someone else’s account. 

I open the app, when I hit the * button for settings it does nothing. 

thanks for your help!

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1 Solution

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Oceanbreezes
Channel Surfer

Re: How do I log out of Prime Video App?

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Ah, figured it out! You have to select a profile first! Because I did not want to pry I did not open any profiles and thought you could log out from the main screen but you indeed have to be inside a profile to get to settings and log out. Thanks!

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DBDukes
Community Streaming Expert

Re: How do I log out of Prime Video App?

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You see that little gear icon at the top right in the Prime Video app? When you see that, it means "settings" in any app that utilizes it.

Go to Settings.

Scroll down to Sign out.

Sign out.

DBDukes
Roku Community Streaming Expert
Note: I am not a Roku employee.

If this post solves your problem please help others find this answer and click "Accept as Solution."

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Oceanbreezes
Channel Surfer

Re: How do I log out of Prime Video App?

Jump to solution

Ah, figured it out! You have to select a profile first! Because I did not want to pry I did not open any profiles and thought you could log out from the main screen but you indeed have to be inside a profile to get to settings and log out. Thanks!

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