Channels & viewing

[KayHop2025]

None of my channels will stream. I have rebooted. Power restarted, unplugged both my router and television. Does anyone have any advice?

[renojim]

If you can, try connecting your Roku device to your phone's hotspot.  If it works with that connection, contact your ISP to figure out what the problem is.

[RokuEmmanuel-D]

Hey, @KayHop2025.

Also, if switching to a different internet didn’t sort things out, just let us know so we can look into it further.

We'll wait for your response!

Roku Community Team

[AEB]

I'm having the same issue. The steps I've taken, 

• Pressed the reset button
• Unplugged the ROKU Streambar (model 9102X)
• Checked for updates
• Un-installed Netflix, reinstalled 
• Restarted device
• Finally Factory Reset
• I didn't do the mobile wifi, because wifi doesn't appear to be an issue.

I have an "excellent" connection but the apps either open but then close right away or won't open at all

Nothing has worked. Any advice @Roku?

[RokuEmmanuel-D]

Welcome, @AEB.

Thanks for chiming in!

Have you also tried rebooting your Router? Sometimes, a glitch in the internet connection may cause problems such as these, and simply restarting the router might resolve the issue.

Let us know if it still persists!

Roku Community Team