Hi @mcee,
Thanks for reaching out to the Roku community!
I'd be happy to look closely to see how we can help get you up and running.
A few questions here to better understand what you're experiencing:
1. Are you using a Roku TV or a Roku device?
2. Does the issue only occur on a specific channel or all channels on your Roku device?
3. Are you receiving error messages or codes when accessing the channel?
4. How long has the issue been occurring?
5. What specific troubleshooting steps have you taken so far to try to resolve the issue?
6. What are you seeing on screen? Can you provide a screenshot of the issue you are experiencing?
With more information, we will be able to assist you further.
Best regards,
Mary
Mary F.
Roku Community Moderator
