Channels & viewing

[Scotthervey]

Same as a few others...   The Hallmark app is not working correctly.  It gives an indication that I need to log in but then doesn't allow me to do so... only giving me a blank white page with the small Hallmark logo in the top left corner.  I'm assuming this is probably a technical matter and hopefully being worked on.

[Greamed6]

Same problem my cable supplier is Spectrum. Go to sign in and it gives you no way to sign in just a blank white page with the Hallmark logo in the upper left-hand corner no way to sign in Christmas movies are starting soon something needs to be done ASAP

[lillapearldavis]

I was able to see Hallmark since Tuesday; today, it says I must sign in, but I don't see a place to sign in.  Very difficult to not be able to speak to someone.  I bought this ROKU specifically for the Hallmark channel.

[Divi]

Same thing is happening to me. I tried to uninstall the Hallmark TV app then restarted both my Roku's and it's not working! Just a white screen to log in. Help!

[Carrie231]

I have had the same issues. Have removed hallmark app from both Roku tv’s and still have white blank screen with hallmark logo up top. 

[Greamed6]

Same so annoying Christmas movies starting soon. Hopeful they are working on the issue. Come on fix the problem please.🎄🎄🎄🎄🎄🎄🎄🎄🎄🎄🎄🎄🎄🎄🎄🎄🎄🎄🎄🎄🎄🎄🎄🎄🎄🎄🎄🎖🎖🎄🎄🎄🎄🎖🏆🎄🎄🎖🏆🎖🎄🎄🎄🎆🎆🎆🎆🎆🏆🎆

[Bobbie43]

Having the same issue! Not giving an activation code just plain white screen. I have deleted and reinstalled the app. With no luck. Thankfully the hallmark movies app is still working. Was looking forward to the new season of signed, sealed and delivered tomorrow night.

[RokuKariza-D]

Hi everyone!

Thanks for the posts.

Does the issue only occur on Hallmark or across other channels installed on your Roku device? Did you restart your player before re-installing the channel? That step is crucial when performing the troubleshooting. If you haven't tried the suggested order (remove > restart > re-install), we would recommend giving it a shot once again.

For detailed instructions, refer to this Support link: How do I resolve channel playback issues?

Let us know how it goes!

All the best,
Kariza

[Scotthervey]

Thank you!    This solution worked.  Remove App ----  Restart Roku Device ---- then re-install Hallmark App.   all is good now... Thanks again!

[butch79]

Followed the steps as outlined above - twice. I am receiving the same white screen with the Hallmark TV logo in the upper left hand corner.