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Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Jaragon31
Level 7

Globoplay don’t generate code from device

Globoplay app don’t give code to signup from device or link roku device with account in Globoplay.com

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RokuMary-F
Roku Employee
Roku Employee

Re: Globoplay don’t generate code from device

Hi @Jaragon31,

Thanks for posting in the Roku Community!

For more information about that channel's account authentication functionality, It's best to reach out directly to get the channel going on your Roku. They can resolve the error you are having with the channel login. Please be noted that Roku doesn't manage channel logins or authentication and many channels on Roku are developed and maintained by the channel provider themselves. 

If you have any other questions or concerns, please let us know.


Best regards,
Mary

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