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MH9
Newbie
‎11-11-2022 11:18 AM

Roku Photo stream not available in my region

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Hi,

I am trying to setup Roku Photo stream but it says that the Roku Photo Streams is not currently available in my region. I am located in Alberta.

Both my Roku TV and mobile phone are on same wifi connection. Any solution please?

Thanks!

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1 Solution

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renojim
Community Streaming Expert
‎11-11-2022 01:05 PM

Re: Roku Photo stream not available in my region

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I believe it's only available in the US.  The Photo Streams channel isn't in the Canada channel store.

Roku Community Streaming Expert

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3 REPLIES 3
renojim
Community Streaming Expert
‎11-11-2022 01:05 PM

Re: Roku Photo stream not available in my region

Jump to solution

I believe it's only available in the US.  The Photo Streams channel isn't in the Canada channel store.

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.
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Brittanieatx
Newbie
‎01-16-2023 11:09 AM

Re: Roku Photo stream not available in my region

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I am in Texas and I am getting this error. Since it's supposed to be available in the US, how do I resolve this?

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brittanieatx2
Newbie
‎01-16-2023 12:00 PM

Re: Roku Photo stream not available in my region

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I resolved this. For some reason when I created my Roku account on my phone, it thought I was in CA. So I signed out and created a new account on my laptop and added payment info that had my Texas billing address, and it all works as it should now.

If you're having this issue, try updating/adding your payment method to use a credit card with a US billing address.

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