Channels & viewing

[rwhowe56]

Uninstalled app; disconnected power AND restarted roku; no success yet. FRNDLY app freezes at loading page. We invested in a full year plan. Please advise as to next steps.

[RokuDanny-R]

Hi everyone,

Thanks for the posts.

If you are still experiencing an issue with the channel after removing the channel, restarting and adding the channel back again, you'll want to contact the channel provider support directly to inquire further. Many channels on Roku are developed and maintained by the channel provider themselves. 

Thanks,
Danny

[Kpayton144]

Hello,

When I try and remove the frndly app from the Roku player, it does not give me an option to remove the channel.  All it gives me is:

My Rating

Move Channel

Manage Subscription

Check for Updates

Give Us Feedback

and Close.

Any suggestions about this?

[RokuMary-F]

Hi @Kpayton144,

Thanks for posting in the Roku Community!

I'd be happy to take a closer look to see how we can help. Please be noted that if you are removing a subscription channel billed to your Roku account, you must cancel the subscription before you see the Remove channel option. 

For more information, visit our Support page: How to remove channels from your Roku® streaming device | Roku

Keep us posted and we'll continue assisting from there if needed.


Best regards,
Mary