Channels & viewing

[Jlou]

“Freddie” (2023) plays “Hitler Home Movies” instead. Fix it?

[RokuJohnB]

Hi @Jlou,

Thank you for posting here in the Roku Community!
We will be more than happy to take a closer look into this issue that you're experiencing. Would you mind telling us where you're trying to watch Freddie 2023? Is that accessible via Watch Freefix, Freevee, Tubi, or the Roku channel?

We look forward to hearing from you soon, and we will continue to assist you further.

Thanks,

John

[Jlou]

The error was occurring on Roku Channel. It played normally on Tubi. 

[RokuJechealR]

Hi @Jlou,

Thanks for your response here in the Roku Community!

Please note that we have passed your information to the appropriate Roku team for further investigation. Once we have available updates, we'll make sure to update this Community thread.

We hope to get everything sorted out soon and appreciate you bearing with us in the meantime.

All the best,

Chel