Channels & viewing

[DavidMD]

hi, every time I open Fox it does not work right away.  I need to restart the Roku box, then it works.  I have enough bandwidth - Fox is the only channel affected. Ideas? 

[RokuERey]

Hi @DavidMD,

Welcome to the Roku Community!

We understand that you are experiencing a playback issue when accessing the Fox News channel. Issues like this could be due to the channel requiring an update or just needing a refresh. We recommend following the steps below to resolve the issue.

• Remove the channel: Highlight the channel tile on your home screen and press the Star button to open the options menu. Select Remove channel and confirm.
• Restart your Roku device: Restart the device from the settings menu. Go to Settings > System > System restart > Restart.
• Re-install the channel: After your Roku device restarts, visit the Roku Channel Store and add the channel again.

You can also check for additional resources here: How to resolve a channel playback issue.

We hope this helps!

Regards,
Rey

[NettieRuth]

I have done this over and over and refuse to do it any longer.  I have to use this process any time I want to see Fox.  Feel free to email when the glitch has been removed.  Until then I will watch Fox news on my laptop