Channels & viewing

[DavidMD]

hi, every time I open Fox it does not work right away.  I need to restart the Roku box, then it works.  I have enough bandwidth - Fox is the only channel affected. Ideas? 

[RokuERey]

Hi @DavidMD,

Welcome to the Roku Community!

We understand that you are experiencing a playback issue when accessing the Fox News channel. Issues like this could be due to the channel requiring an update or just needing a refresh. We recommend following the steps below to resolve the issue.

• Remove the channel: Highlight the channel tile on your home screen and press the Star button to open the options menu. Select Remove channel and confirm.
• Restart your Roku device: Restart the device from the settings menu. Go to Settings > System > System restart > Restart.
• Re-install the channel: After your Roku device restarts, visit the Roku Channel Store and add the channel again.

You can also check for additional resources here: How to resolve a channel playback issue.

We hope this helps!

Regards,
Rey

[NettieRuth]

I have done this over and over and refuse to do it any longer.  I have to use this process any time I want to see Fox.  Feel free to email when the glitch has been removed.  Until then I will watch Fox news on my laptop 

[danarog]

• I'm having the same problem. It's the only channel app I have to restart constantly. This is total BS and obviously intentional. I'm reporting this to Fox Corporate. If it continues, I'm ditching ROKU😡😡😡😡

[danarog]

Just ditch Roku and find a new way to stream. This is total 💩

[Warmonk]

Try this it worked for me.  

While in the Fox App use the back button.  App will ask if you want to exit the app.  Confirm and you will be back in Roku main menu.  Restart Fox app it works now.  

the other method works for me is unplug power to Roku box. Wait 10 secs or so.  Plug back in App works. Probably clears the cache.  

Hope that helps. 

[GaryG1950]

I have the same problem with Fox News. I’ve done all the things suggested. Nothing works.