Channels & viewing

Are your Roku channels not working? Find troubleshooting tips for adding/removing channels, logging in, authentication, activation, playback issues, and more.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
LD24
Reel Rookie

Food network go locks programs with not in provider package

Jump to solution

Been watching programs on Food Network go but suddenly locked...says not in provider package, but it's my Spectrum package. Tried deleting and reinstalling.  

0 Kudos
1 Solution

Accepted Solutions
RokuCarly
Community Moderator
Community Moderator

Re: Food network go locks programs with not in provider package

Jump to solution

Hi @LD24 

A warm welcome here at the Roku Community!

Thanks for reaching us here regarding your playback issue with the Food Network. No worries; we're here to find you the best resolution possible.

Just to clarify, when you removed the channel, did you also perform a system restart and then add the channel back again?

After rebooting your device's system, and the issue is still persistent, we highly recommend you contact the channel provider directly about this matter. They are the best ones who will further assist you with this, as many channels/apps on Roku are created, provided, and maintained by the channel services/providers themselves.

If you need further clarification or assistance, please don't hesitate to let us know.

All the best,
Carly

Carly Y.
Roku Community Moderator

View solution in original post

0 Kudos
2 REPLIES 2
RokuCarly
Community Moderator
Community Moderator

Re: Food network go locks programs with not in provider package

Jump to solution

Hi @LD24 

A warm welcome here at the Roku Community!

Thanks for reaching us here regarding your playback issue with the Food Network. No worries; we're here to find you the best resolution possible.

Just to clarify, when you removed the channel, did you also perform a system restart and then add the channel back again?

After rebooting your device's system, and the issue is still persistent, we highly recommend you contact the channel provider directly about this matter. They are the best ones who will further assist you with this, as many channels/apps on Roku are created, provided, and maintained by the channel services/providers themselves.

If you need further clarification or assistance, please don't hesitate to let us know.

All the best,
Carly

Carly Y.
Roku Community Moderator
0 Kudos
harrypaul
Newbie

Re: Food network go locks programs with not in provider package

Jump to solution

Once they know you are better, Aiotechnical.com Health gives you tips that are solely made for you. If you need help with food? They might suggest meal plans.

0 Kudos
Need Assistance?
Welcome to the Roku Community! Feel free to search our Community for answers or post your question to get help.

Become a Roku Streaming Expert!

Share your expertise, help fellow streamers, and unlock exclusive rewards as part of the Roku Community. Learn more.