Channels & viewing

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chipnut
Newbie

Re: Fast foward/ rewind screen

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It happens on several different networks on recorded shows. 

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chipnut
Newbie

Re: Fast foward/ rewind screen

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The main place we noticed it at is the CBS and local news thru direct TV stream. But it also is on other shows that we have recorded on other Direct tv stream networks. Again what is strange is that we never had this problem until a month or so ago. I do not know if replacing the Roku box would solve anything.

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atc98092
Community Streaming Expert

Re: Fast foward/ rewind screen

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So it's only with the DirecTV channel. Then it's very likely not the Roku itself. I would reach out to DirecTV for their customer support of their channel.

Dan

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee, just another user.
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Streamer317
Roku Guru

Re: Fast foward/ rewind screen

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I used DirecTV Stream (aka AT&T TV) for years. Great service. Like all live TV services your recordings are stored in the cloud. There will always be a a delay. As in matter of fact even live broadcasts are about 15-25 seconds behind cable or satellite. First step is to restart your Roku, modem and router. But it is nothing on Roku's end. It could also be your internet connection.

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Re: Fast foward/ rewind blank screen

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This is stupid and I love how they pass the buck. I call BS

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