Channels & viewing

Are your Roku channels not working? Find troubleshooting tips for adding/removing channels, logging in, authentication, activation, playback issues, and more.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Chloekaty
Newbie

Error reading signing in to account through Roku Express

I just got a Roku Express and set it up including a new account but when I go to sign in to an app an error message comes up.

Labels (1)
0 Kudos
2 REPLIES 2
RokuERey
Retired Moderator

Re: Error reading signing in to account through Roku Express

Hi @Chloekaty,

Welcome to the Roku Community! 

We're glad you're here and excited to help you with your new device.

We understand that you've been having some trouble setting up your Roku. If you're still experiencing any issues, please let us know the error message you're seeing so we can assist you more effectively.

Best regards,
Rey

ERey.
Roku Community Moderator
0 Kudos
makaiguy
Community Streaming Expert

Re: Error reading signing in to account through Roku Express

Help us to help you.

What app?

What error code?

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
If this post solves your problem please help others find this answer by clicking "Accept as Solution.".

Ultra 4800 | Streaming Stick 4K+ 3821 | TCL Roku TV 43S245/C107X
0 Kudos
Need Assistance?
Welcome to the Roku Community! Feel free to search our Community for answers or post your question to get help.

Become a Roku Streaming Expert!

Share your expertise, help fellow streamers, and unlock exclusive rewards as part of the Roku Community. Learn more.