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Anabelle
Reel Rookie

English movie with Spanish subtitles

The movie Deadfall is in English, but only has Spanish subtitles available. Pretty annoying, because I always watch with subtitles, and every other movie/show has English subtitles like I set it up. I even went to change the subtitle language in the chat bubble, but the only choice is Spanish. 

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4 REPLIES 4
makaiguy
Community Streaming Expert

Re: English movie with Spanish subtitles

@Anabelle-

On which channel are you viewing Deadfall?

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
If this post solves your problem please help others find this answer by clicking "Accept as Solution.".

Ultra 4800 | Streaming Stick 4K+ 3821 | TCL Roku TV 43S245/C107X
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Anabelle
Reel Rookie

Re: English movie with Spanish subtitles

The Roku Channel

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makaiguy
Community Streaming Expert

Re: English movie with Spanish subtitles

@Anabelle-

I confirm that Deadfall on The Roku Channel has only one CC channel available, and that is Spanish.  This likely can only be changed by whatever source Roku is using for this film.  In the meanwhile, all you can do is turn off the display of captions while watching this film.

Paging Roku employees @RokuDanny-R, @RokuKariza-D, & @RokuMary-F  and any other moderators so they can pass this issue on to proper people.

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
If this post solves your problem please help others find this answer by clicking "Accept as Solution.".

Ultra 4800 | Streaming Stick 4K+ 3821 | TCL Roku TV 43S245/C107X
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Twiggy88
Newbie

Re: English movie with Spanish subtitles

Thank you! I was driving myself crazy trying to figure out what I was doing "wrong." 

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