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atc98092
Community Streaming Expert

Re: Earth Abides episode 5 is not showing on MGM+ on Roku app

Your Roku subscription will continue until its expiration date. You can't "uninstall" anything within The Roku Channel, but your access will stop at the expiration date. But you can install the standalone MGM+ channel and then subscribe directly with MGM and log in with those credentials. 

https://channelstore.roku.com/details/820fda2e201c1720bbf7fb6915619725/mgm

Dan

Roku Community Streaming Expert

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Re: Earth Abides episode 5 is not showing on MGM+ on Roku app

Sam maybe yall should call Roku and resolve it they are just an app streaming service they have nothing to do with broadcasting 

Rainnsurf
Newbie

Re: Earth Abides episode 5 is not showing on MGM+ on Roku app

The episode is available for me to pay for via Xfinity. It’s not there on my MGM+ I purchased through my Roku app. A quick internet search reveals that episode four and five aired last week on MGM+ however something is screwed up at your end. Please fix this. 

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Jinjer
Newbie

Re: Earth Abides episode 5 is not showing on MGM+ on Roku app

Ugh I’m so pissed! I didn’t realize there was no episode 5 until I finished episode 6! I kept wondering why Charlie and his group had disappeared off the face of the earth! I need episode 5!!!!!!

Re: Earth Abides episode 5 is not showing on MGM+ on Roku app

How do I remove MGM from my subscriptions...

Re: Earth Abides episode 5 is not showing on MGM+ on Roku app

Does Roku have an ETA on when we can view episode 5? 

Re: Earth Abides episode 5 is not showing on MGM+ on Roku app

But why is episode 4 and episode 6 on there but not episode 5

Re: Earth Abides episode 5 is not showing on MGM+ on Roku app

You have to go to Roku online and go to subscription and remove it

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Re: Earth Abides episode 5 is not showing on MGM+ on Roku app

It's only the Roku MGM that doesn't have episode 5 it's not MGM it's roku. Episode 5 is on the MGM plus channel. Come on roku get us episode 5 please. 

atc98092
Community Streaming Expert

Re: Earth Abides episode 5 is not showing on MGM+ on Roku app

Roku can only provide what MGM gives them. Yes, I think Roku needs to discuss this with MGM. But ultimately it’s MGM that is controlling the issue. 

Dan

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee, just another user.
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