Channels & viewing

Are your Roku channels not working? Find troubleshooting tips for adding/removing channels, logging in, authentication, activation, playback issues, and more.
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franklya
Newbie

Re: ESPN app will not activate on Roku

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Unfortunately the steps you listed do not help.  I am not allowed to uninstall the ESPN app.  I have tried to reboot the system twice, but it keeps telling me to purchase ESPN through a cable provider.

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RokuTakashi
Community Moderator
Community Moderator

Re: ESPN app will not activate on Roku

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Hi, @franklya 

Greetings, and welcome to the Roku Community.

We understand your concern regarding the ESPN app activation on your Roku device. 

Please note that Roku does not manage channel authentication. We recommend contacting the channel provider directly, as Roku only hosts the channel on its platform and lacks direct management control over it.

We also suggest directly coordinating with the service provider for further information and clarification about channel subscriptions and their offerings

For more information, you can visit ESPN+ Support for further assistance.

We hope this information helps.

Thanks,
Kash

Takashi O.
Roku Community Moderator
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rukaspooka
Newbie

Re: Where is ESPN+ app on Roku

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They seem to scam people, they offer you a "espn+ as a subscription but apparenlt you have to already have cable. I just got scammed by roku too you cant actually use the app unless you have cable you paid for the picture. 

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RobertLeth
Newbie

Re: ESPN app will not activate on Roku

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AS FAR AS I KNOW, YOU HAVE TO CREATE THE SUBSCRIPTION THROUGH THE ROKU APP TO VIEW ESPN+ ON ROKU.

I CREATED THE ESPN+ ACCOUNT THROUGH "MYDISNEY ACCOUNT"; THS WOULD NOT WORK ON ROKU ESPN APP.

I could not delete the ESPN+ account on MyDisney (that would be too easy). I had to delete the ESPN+ from my ESPN online account.

I then created the Roku ESPN+ account through the Roku ESPN App. Roku created the ESPN+ account inside of the Roku ESPN App and automatically took care of the billing, too, with my saved payment method in the Roku software.

So, if you want to watch ESPN+ everywhere BUT on Roku, subscribe through MyDisney. If you want to watch it at home on your Roku device, subscribe through the Roku ESPN App.

These are two different subscriptions.

NOW what I do not understand is this: I wonder if you subscribe to Disney App on Roku if you can then get ESPN+ on Roku that way some how? I just wanted the ESPN+ on my Roku. I have not explored the question for me of being able to watch your Roku apps on a computer or phone so maybe you can watch ESPN+ everywhere using Roku...

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