Channels & viewing

[RlB1963]

I have 4 tvs hooked up with Roku and for some reason 3 of them won’t get Fox News anymore. I tried logging off and resigning in still nothing. I also unplugged my Roku and restarted and still not working. I have Frontier as my internet provider and all other channels work fine. Help 

[RokuCarly]

Welcome, and thank you for posting here in the Roku Community, @RlB1963!

No worries! We'd be more than happy to find you the best resolution regarding your concern, and we appreciate you reaching out for Support.

Before proceeding, may we know what specific Roku players you are having issues with accessing the Fox News app with? Also, when did you start to notice this issue? 

We suggest looking for it through our official channel store website or Roku mobile app and see if you can find it there. 

Otherwise, keep us updated.

Best regards,
Carly

[DPP1]

I am using a TCL Roku TV and I am having the same issue which started about 2 weeks ago.  The Fox New app starts, but no matter what show or clip I select, it never loads and starts.  And yes, I am signed on with my provider, Comcast.

[RokuERey]

Hi @DPP1,

A warm welcome here in the Community!

Thanks for joining here and for sharing your experience about this. Is there any update you received that might be related to this issue?

Have you tried some basic troubleshooting and what didn't work?

Let us know more about this so that we can further assist you.

Regards,

Rey

[DPP1]

My Fox News app did not need to be updated.  I uninstalled it, reinstalled it, and restarted the TV.  All  several times.  The app starts but no matter what program I select, whether live TV or an older show, the screen does not budge from the selection screen.  No show starts,  And I am logged on with Xfinity.

[RokuERey]

Thanks for your prompt response, @DPP1!

Have you tried reporting this to the channel team and seeing what they can suggest about this? If not we would recommend to that first for further assistance. Most of the channels on Roku are maintained and handled directly by the channel providers themselves.

You can contact them here: Contact Fox News Channel

Let us know how it goes.

Thanks,

Rey

[CallMeDiva]

I'm having the same issue...Fox News and Fox Business are not available after doing a channel search. Isn't that kind of interesting??  It is not a wifi issue--I have cable.  I'll be replacing my Roku with something else, actually, all 4 of them. 

[RokuERey]

Hi @CallMeDiva,
Welcome to the Roku Community!

We appreciate you for flagging us about this. I was not able to reproduce this and we're still able to see the channel available on the platform.

In cases like this, seems like you've created an account that is not in the correct region. 

Or let us know more if you're able to access this before.

Please keep us posted!

Thanks,
Rey